Important Information about Coronavirus

Dear Shinhan Bank America Customer,

Thank you for being a valued customer.

The health and safety of our customers and employees are our top priority amid concerns about the spread of the Coronavirous (COVID-19). We are closely monitoring the latest reports from the Centers of Disease Control (CDC) and taking certain precautionary steps in accordance with CDC guidance.

We encourage you to access your account from home using Shinhan Bank America online or Mobile Banking, where you can access your account 24/7.

Services available through online and mobile banking:

1.       Accounts Inquiry

2.       Fund Transfers (May require security device)

3.       Bill Payments

4.       Make a Check Deposit with Mobile banking

If you need to visit our branches, please know that our branch teams have increased daily cleaning procedures with the use of disinfectant products on high-touch surfaces and has been educated to follow the preventive practices recommended by the CDC.

We will continue to closely monitor the situation and to work hard to provide you with uninterrupted services as best as we can.

For your safety, CDC Recommends:

• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick and keep distance about 6ft from other people.
• Stay home when you are not feeling well.
• Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
• Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

 For additional information about COVID-19, get the latest report from the Centers for Disease Control at www.cdc.gov or your local health department website.

신한은행 아메리카 고객 여러분들에게,

코로나비어스(COVID-19)의 확산에 대한 우려 속에서 고객과 직원의 건강과 안전은 우리의 최우선 과제입니다. 우리는CDC (Centers of Disease Control)의 최신 보고서를 면밀히 모니터링하고 CDC 지침에 따라 예방 조치를취하고 있습니다.

신한은행 아메리카 온라인 또는 모바일 뱅킹을 통해 24/7 계좌에 접속할 수 있는 홈뱅킹을 이용하실 것을 권장합니다.

온라인 및 모바일 뱅킹으로 할 수 있는 것:

1.       계좌 조회

2.       이체 거래 (거래에 따라 보안카드및 OTP 필요할수 있음)

3.       Bill Payments

4.       모바일 뱅킹 이용 수표 입금

지사를 방문해야하는 경우, 지사 팀은 접촉이 잦은 표면에 소독제를 사용하여 매일 청소 절차를 늘리고 CDC에서 권장하는 예방 관행을 따르도록 교육 받았다는 점에 유의하십시오.

우리는 상황을 면밀히 모니터링하고 가능한 한 서비스를 제공하기 위해 열심히 노력할 것입니다.

안전을 위해 CDC는 다음을 권장합니다

·         비누와 물로 20초 이상 자주 씻으십시오. 비누와 물을 사용할 수없는 경우, 알코올 기반의 손 소독제를 사용하십시요

·         씻지 않은 손으로 눈, 코, 입을 만지지 마십시오.

·         아픈 사람들과의 접촉을 피하고 다른 사람들로부터 약 6 피트 거리를 유지하십시오.

·         몸 상태가 좋지 않으면 집에 있으십시오.

·         기침이나 재채기를 할 때 티슈로 입과 코를 막은 다음 티슈를 쓰레기통에 버리고 손을 씻으십시오.

·         자주 접촉하는 표면을 매일 청소하고 소독하십시오. 여기에는 테이블, 손잡이, 전등 스위치, 조리대, 손잡이, 책상, 전화기, 키보드, 화장실, 수도꼭지 및 싱크대가 포함됩니다. 

COVID-19에 대한 추가 정보는Centers for Disease Control (CDC) 웹싸이트 (www.cdc.gov)  또는 지역 보건부 웹 사이트에서 확인하시기 바랍니다.