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Notice of Saturday Closing on May 25, 2019
We are upgrading to a new banking system
2018 Korean New Year Wire Event
Notice of Changes in Terms for Personal Checking Account

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COPYRIGHT ©2019 Shinhan Bank America. All Rights Reserved.

© SHINHAN BANK AMERICA 2020

Dear Customers:

As part of the continuing effort to help slow the spread of the coronavirus (COVID-19), Shinhan Bank America has temporarily adopted a number of preventative measures:

1. 1. Our Branch Office Hours have been temporarily adjusted (Until further notice)

Monday – Friday: 9:30 am – 3:30 pm

Saturday: Closed

1. 1. Trying to maintain social distancing. We may ask you to, also, keep the social distancing.
  2. We encourage you to use Drive Thru where applicable.

We continue to clean our branches and ATMs as often as possible.

We recommend you follow the CDC guidelines to help slow the COVID-19 spread:

- - Stay home if you are sick
  - Maintain the social distance (at least 6 feet from others)
  - Clean your hands often and avoid touching your eyes, nose and mouth with unwashed hands

We would also like to inform you of possible scams and fraud related to COVID-19. You can find more information from the Federal Trade Commission Website.

To guard against phishing, don’t click on links in emails or texts. Instead, go directly to Shinhan website (www.shbamerica.com) or use our Mobile app.

*We are here to help you who have been experiencing financial hardship. Learn More.

Important Notification: We are upgrading to a new banking system

Dear customers,

We are pleased to inform you that we are upgrading our banking system for debit cards to provide you with better experience.

Our system conversion will take place on Monday, June 18, 2018.

During this time, you would still be able to activate cards, report lost or stolen cards, and change PIN’s.

Please be informed that from 2:00 AM EST to 8:00 AM EST on Monday, June 18, 2018,

the debit card usage limit will be temporary decreased to $200.00 regardless of your account type or available balance.

We apologize for any inconvenience that might be caused by our banking system upgrade.

What Will Change after the System Upgrade?

Debit Card Lost/ Stolen Number Changes to 800-472-3272
Debit Card Activation Number Changes to 800-992-3808

More enhanced services will be coming in the future including SMS fraud alert.

We sincerely thank you for your support and understanding which will assist in making our banking system upgrade process as smooth as possible.

Thank you,